Overview

Figures was created in October 2020 by Virgile, who was fed up of not having relevant compensation data for the start-up market in France, which led to endless discussions, negotiations, and therefore tons of internal inequality. Joined by Bastien quickly after, they first tackled this issue by creating the first compensation benchmark product for start-ups & scale-ups in 6 European countries. With 600+ clients as of today, we can safely say that we found our Product-Market Fit.

🔭 Mission

Figures is an all-in-one compensation app for startups and scaleups, updated in real-time and powering improved pay equity. We are a B2B SaaS benchmarking tool that allows companies to access market data on all aspects of compensation (and soon benefits), and thus adapt their positioning. It allows them to boost their candidate attractiveness and their employee retention

🧬 Company Values

  1. Radical Candor
  2. Fun at Work
  3. Give a shit
  4. Figure it out

🏆 Top 3 Company Advantages

  1. Team culture
  2. Innovation
  3. Social ideals

💬 Employee satisfaction

4,6/5 overall rating

“In the three weeks I’ve been working at Figures, I perceived the entire team as super welcoming, caring, authentic and fun, yet at the same time very committed and professional. That makes for a great atmosphere while also leading to impressive results.” Antje Mertz – Senior Customer Success Manager

In your role as Account Manager (Germany), you will manage, grow, and nurture a portfolio of customers (especially startups and scaleups) based in the DACH region by being their privileged point of contact and ensuring their satisfaction. Your objective is to deliver the best customer experience possible in order to reduce churn and maximize upsell and cross-sell opportunities. You are passionate about customer relationships, driven by supporting people, always finding solutions to problems. You are not afraid of tough negotiations while being patient and resilient.

đŸ’ȘđŸ» Core Tasks

  • Onboarding new customers in coordination with the CSM team
  • Developing trustworthy relationships within your client portfolio
    • by advising customers on the best use of our product
    • by preparing and conducting meetings with clients
    • by sharing successful use-case
    • by anticipating and preventing potential dissatisfaction in order to reduce churn
    • by identifying needs and always proposing solutions that will bring more value to customers
  • Identifying and pursuing growth opportunities through upsells and cross-sells
  • Enhancing Figures products by sharing customers feedbacks in order to contribute to product developments and contributing to process improvements for the team’s collective success

🔐 Key Requirements

  • Must-haves
    • You ideally have 1 to 3 years of experience in a sales environment
    • You are fluent in German (C2) and English (C1) which is our working language
    • You like to find solutions and are able to use your sense of initiative to solve a customer problem
  • Additional Requirements
    • You quickly understand client needs
    • You are organized, rigorous and responsive
    • You are highly motivated to learn, develop your sales skills and join a fast-growing start-up
    • An experience working with HR personas
    • A prior experience in SaaS
    • Sense of humour

💰 Compensation

54.-65.000€ p.a.

⭐ Benefits

  • You will be joining a company that offers an innovative tool in a very stimulating market: the hyperdynamic startup / scale-up ecosystem
  • Joining an early-stage company (+12 people today) will allow you to have a strong impact and to learn in 1 year the equivalent of 10!
  • Grow with great autonomy: trust and pro-activity are key at Figures
  • Work on a product that is unique in its market, but also in full evolution. The projects and upcoming features for 2022/2023 are very ambitious and will take Figures to the next level
  • Join a team of passionate people with a special kind of humour
  • Have the extreme chance to work with Virgile Raingeard … sorry it’s a joke

📐 Application Details

Start date: As of now

Working time: Full-time

Application documents: LinkedIn Profile

🖇 Hiring Process 

  1. HR interview (about the role, compensation, missions, ideal profile)
  2. Manager interview (deep dive into the job, background candidate, fit with the job)
  3. Case study (de-brief with manager)
  4. Cultural fit (with 2 teammates / founders)

đŸ€© Your Team & Work Environment

 

Meet your direct team on LinkedIn:

Dresscode: Casual

Working mode: Remote in Europe/ Once a month team meeting in Paris

Location: Paris 

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Figures is a company personally selected and recommended by the Jomigo team. We are looking forward to you recommending this job to your friends and your network.

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